Planning or preparing the logistics for a business is vital, as it adds value to the business. It helps to cut excess expense and helps in conveniently transporting goods from one location to another. Some logistics companies charge more for transporting heavy goods. Make sure you are aware of all the extra costs. If you want your supply chain to run smoothly, check the pointers below to hire the best logistics company for your project.
Important factors to consider before hiring a Logistic company:
1. Check the Company’s capability:
You may need the help of a logistics company at some point in time. Logistics can apply to information, transportation, inventory, warehousing, material handling, packaging, disposal, and security within the business sector.
The first thing you have to check with the company is the complete coverage of each consignment done by them. If you are confused about where to find this information, don’t worry, as you can find all the information on their website or service catalog. If the company has prior experience in your expert area, it will help them to transport the goods to the designated target within a short time frame.
Before hiring them, discuss the prerequisites or any guidelines they need to follow. They should be transparent, whether they can do what is needed or not. Also, enquire about the maximum load that can be shipped.
2. Safety measures offered:
The safety of goods is a crucial factor. Whichever company you are taking into consideration, make sure it offers enough protection to your goods. The company should pay if any kind of damage or loss is incurred to your goods during shipping and handling. You can ask them if they have any insurance coverage. If yes, it should cover the damage and theft of your goods even when caused by third parties. This type of insurance is called goods-in-transit insurance.
You can also look for GPS trackers, cameras, and advanced driver assistance systems to track the condition of your goods. Even before committing them, check if they are affiliated to the Australian Council Logistics. Members of ALC work at all levels, including the supply chain, incorporating road, rail, sea, air, seaports, and intermodal ports. This would give the company some credibility.
3. Availability of Live Tracking Service:
Have you ever sent a mail or package through a courier company? If you have, you must have noticed that it provides the real-time of the arrival of the mail, along with tracking the location of your mail. A large number of logistics companies do not provide this facility. In that case, it is better to opt for a company that does not provide a tracking facility. After all, it is important to track the movement of your consignment.
4. Fulfills your Interest:
This is another important parameter that you should consider before selecting a company. If you have a large consignment, make sure the logistics company has large storage space and great transportation modes to reach your goods to the desired location. It is no point of wasting your money on a company that does not cater to your needs. Always ask for their monthly shipping plan. The company should be competent enough to deliver the necessary goods between distribution centers.
5. Good Customer Service:
The reputation of the logistics company largely depends on its customer service. You don’t want to deal with a company that is hard to reach and if there is no one to help you in times of need. Make sure they have good problem-solving abilities and are swift in answering your queries. The goodwill of a company rests on good communications.
6. Monitor Competitive Quotes:
It is important to compare the rates of logistics providers before hiring them. Negotiation is a part of business deals. It is better to allow different logistics companies to give their rates, as it may help you choose the best one. This will be beneficial for your company in the long run.
Lastly, keep your eyes on all the pointers stated in this article. This will help you choose the best logistics company that caters to your customer needs while staying in sync with your estimated budget.